Managed Infrastructure:
Get All Your IT Needs Met in One Place

We’re your go-to enterprise IT partner for all elements of business connectivity and field service.

We Support 40,000+ Enterprise Locations

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Set Your Enterprise Up for Growth 

Managed Infrastructure Services That Meet Your Unique Needs

We’ll take complete accountability for all components of your business connectivity, field service, and break-fix needs through one managed infrastructure solution.

  • A Complete Solution for Multi-Location Businesses
    We provide voice and data infrastructure for enterprises, whether you have 30 locations or thousands.
  • Consolidated Billing
    Regardless of who sold you what technology, we bundle all your invoices into a single bill.
  • Streamlined, Fully-Managed, End-to-End Service
    Hand your labor-intensive tasks and responsibilities to us – and get back to focusing on your core business.
  • Retain Full Oversight
    You stay in control. We execute task coordination, maintain course for overall project goals, and provide you with real-time progress updates.
  • Consolidate Your Break-Fix Issues
    We provide break-fix support on both the carrier side and on the customer premise side for end-to-end network maintenance.
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Face Your Enterprise IT Challenges Head-On

Managed infrastructure services are designed to help you avoid these problems:
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Improperly Configured Technology
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Disruptions to operations caused by downtime
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Liability risks around exposure of customer data and information
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Time wasted fixing IT infrastructure issues

Request a quote today

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Why TailWind for Managed Infrastructure Services?

Our nationwide managed IT infrastructure services provide exceptional value to enterprise IT managers.
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An All-in-One Service Program

Whether you’re executing a managed roll-out, new build, relocation, or site closure, we have you covered.

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Infrastructure in a Box

With a single request, our experts will handle multiple service activities, maintain connectivity, and bring any project to completion.

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A Single Point of Contact

We’ll coordinate multiple vendors, contractors, and suppliers, and handle carrier management and aggregation of project timelines.

Our Proven process

3 Steps To Vendor-Agnostic IT Consulting

To make this a smooth experience for you, we've honed our process for becoming a
TailWind customer down to 3 easy steps.
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Connect
We get to know your unique IT and telecom needs.
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Evaluate
We formulate a strategy built to meet your goals.
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Execute
We’re your partner from installation through completion – and provide clear IT direction for the future.
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Ready To Take the First Step?

Use the calendar below to set up your 30-minute connect call.

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What Are Managed IT Infrastructure Services?

Managed infrastructure services help businesses manage and maintain their technology, data, and systems. A third-party provider assumes responsibility for all aspects of the IT infrastructure, including hardware, networks, servers, and any other related component, alleviating the burden of day-to-day infrastructure management from in-house IT teams and minimizing downtime.

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The Importance of Managed IT Infrastructure Services

Managed infrastructure services help enterprise businesses achieve a more reliable, high-performing IT environment without the overhead of putting internal resources toward its maintenance. A provider delivering IT infrastructure managed services will handle everything from asset lifecycle management to connectivity, device patching, and more to keep your infrastructure running optimally.

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Advantages of Managed IT Infrastructure Services

In addition to simplifying infrastructure management and improving IT performance, managed infrastructure services can provide advantages such as:

  • A faster response to IT issues that may impact operations.
  • Proactive device, user, and network management.
  • Help identifying and responding to cyber threats.
  • More time for your in-house IT team to focus on other business tasks.
  • Higher customer satisfaction and employee productivity.
MANAGED INFRASTRUCTURE

Frequently Asked Questions

Our experts have answered the most common questions we hear about IT infrastructure managed services. 

What are some benefits of managed IT infrastructure services?

Working with a managed IT infrastructure services provider gives your enterprise business access to a team of experts who can help maximize network performance, improve security, save money, reduce downtime, and much more.

How do managed IT infrastructure services help my enterprise take advantage of the cloud? 

Moving enterprise IT services and functions to the cloud can be difficult to navigate – and managing these resources post-migration is even more complex. Managed IT infrastructure services offer the expertise and support to  help your business navigate the complexities of cloud adoption and make the most of cloud technology.

How do managed infrastructure services differ from IT consulting services?

Managed infrastructure services and IT consulting services differ primarily in focus and business impact. 

Managed infrastructure services focus on the ongoing management and support of a business’s IT infrastructure. The managed services provider  handles day-to-day tasks like monitoring, patching, and data backups, enabling internal IT departments to tackle other important tasks.

IT consulting services focus on providing businesses with strategic guidance and recommendations to make more informed decisions about technology. IT consultants will assess how technology can drive growth and efficiency for the organization to help them gain a competitive advantage.

What is TailWind’s approach to managed infrastructure services?

TailWind’s IT experts take a multi-pillared approach to managed infrastructure services, which includes:

  • Professional Services - We’ll dispatch technicians to help you address and resolve technology issues.
  • Access Management - We create wholesale relationships with leading vendors, negotiate for the best prices, and provide a single invoice for your IT services.
  • Stage and Configuration - We configure, repair, and install devices and services at our warehouse prior to deployment to ensure each component is optimized.

Ongoing Support - We’ll manage your infrastructure and solutions post-installation as a single point of contact for any IT issues.

How do I get started with TailWind managed infrastructure services?

Reach out to TailWind or call 888.868.1441 to learn more about how our IT experts can simplify and streamline your infrastructure management.

Free Ebook: Managed IT: Your Trusty Enterprise IT Sidekick

Download this free ebook to discover how managed IT services can provide the backup your IT teams need to beat multi-location tech management villains.

 

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